Copenhagen

Support and contact

IT support

If you need IT support, please call +45 99 40 20 20 or email support@its.aau.dk.

On the IT Services website www.its.aau.dk you can find login information, and guides and information on services and systems at AAU.
 

LOCAL IT SUPPORT IN COPENHAGEN

The local IT help desk at AAU CPH is located at A.C. Meyers Vænge 15, 5th floor. The help desk is open Monday to Thursday 8:00 to 15.30 and Friday 8:00 to 15:00.

Special assistance with projector equipment, video conference equipment and the like, both during and outside of normal opening hours, must be arranged in advance with IT Services CPH via email at support@its.aau.dk.

Campus Service, located at A.C. Meyers Vænge 15, ground floor, loans out projectors, power strips and batteries.
 

TECHNICAL PROBLEMS IN ROOMS

If you encounter problems with for instance projectors, video conference equipment or microphones during meetings or seminars, please contact IT Services at +45 99 40 20 20. Technical problems can be reported Monday to Thursday between the hours 8:00 and 15:30 and Fridays between 8:00 and 15:00.

PRINT AND COPY

Find information on how to copy, scan to email and print documents from your own computer, smartphone or tablet by using the printers and copying machines located at AAU. It is not possible to get posters printet at AAU CPH.

You’ll find more information on how to print here.

facility supporters

The facility supporters at AAU CPH can, among other things, help you with activating your AAU study card, issue parking permits etc.
 

Contact

Email: campusserviceCPH@cph.aau.dk

Local service desk: Find the facility supporters in building A (ACM15), ground floor. The service desk is open Monday to Thursday 8:00 to 15:30 and Fridays from 8:00 to 15:00.

Library

Contact the library (AUB) on campus Copenhagen.

You’ll find contact information for AUB in Copenhagen here.

PROGRAMME SECRETARIES

Locate your programme secretary who may assist you with:

  • Semester plans / course schedules
  • Course descriptions
  • Reading lists
  • Contacting your lecturers

find a list of programme secretaries her

SHARED SERVICES CPH

Shared Services CPH is AAU CPH’s administrative body which is responsible for a wide range of services provided on campus, including the day-to-day operation of the campus.

You’ll find contact information for Shared Services CPH here.

STAFF MEMBERS AT AAU CPH

You’ll find contact information for all staff members at AAU CPH in the staff overview.

You’ll find the staff overview here.

Links